Client Spotlight

Island Health’s Employee Relations and Scheduling Services Team is a driving force behind efficient scheduling processes for those that provide patient care. They spearhead the implementation of new and updated scheduling systems and processes, directly impacting Island Health’s ability to serve its diverse community. This requires influencing and educating a wide array of stakeholders, including busy support staff, clinical leaders, nurses, and other health professionals whose primary focus is on patient care. Recognizing the power of effective communication in driving organizational progress, the team’s leadership is committed to equipping them with the presentation skills needed to effectively influence and inspire.

Seeking a solution that would develop team members’ ability to engage and influence different audiences throughout the organization, Island Health partnered with The Humphrey Group to deliver Presenting as a Leader™. With three new system updates on the horizon, Presenting as a Leader™ allowed participants to use real-time examples to develop and refine their communications while building new skills and best practices for future communications. Customizing the learning experience around this immediately applicable scenario ensured participants gained practical, tangible skills that would quickly elevate their impact at work. Participants also gained access to 1:1 virtual coaching and ELI, the Humphrey Group’s AI coaching assistant, ensuring ongoing support as learners implement their new skills.