Client Spotlight

Investing in Communication Excellence

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Challenge

A Finance Director at Pfizer sought to fortify the communication skills of his direct reports on the Finance and Trade Relations teams. He wanted to establish a strong foundation of communication skills to strengthen relationships with their respective business units and improve overall performance. His diverse group of direct reports ranged from seasoned managers to recent transitions into managerial roles. The teams had varying needs, with the Finance Team focused on internal stakeholder communications and the Trade Relations Team focused on communicating externally. Despite these differences, his expectation was that the training would help foster a cohesive unit while giving all team members the skills and confidence to engage and inspire any audience.





Solution

To address the diverse communication needs of Pfizer's teams, The Humphrey Group delivered their flagship Speaking as a Leader® program. This dynamic, two-day, in-person experience was designed to foster growth and learning across the entire team. Participants not only developed critical communication skills but also enjoyed opportunities to network and build stronger relationships in an informal setting, enhancing team cohesion. Speaking as a Leader provided a clear guide for structuring messages and adapting them to any audience making it uniquely suited to the varied internal and external communication needs of both the Finance and Trade Relations teams.





Success

Speaking as a Leader® provided Pfizer's teams with a powerful foundation to deliver impactful messages that resonate, motivate, and drive buy-in. As one participant put it, “This was relevant and engaging training that is rapidly applicable,” and this sentiment was echoed by all participants. 100% agreed that the topics covered were directly relevant to their daily work and that they gained immediately applicable skills and knowledge. The investment in this program has equipped employees with lasting abilities that will elevate both individual and team performance, solidifying Pfizer’s commitment to excellence in every facet of its operations.

Pfizer logo

Pharmaceutical Industry | 88,000 Employees

As the world’s largest research-based pharmaceutical company, Pfizer develops and distributes therapies that improve lives. Its 88,000 employees worldwide set the standard for quality, safety, and value in healthcare products.

87%

of participants said they will be more effective on the job as a result of this program.

100%

of participants reported the topics covered were relevant to their day-to-day work.

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